Saturday, June 28, 2008

Two can play the PC game - Second update

I think the following is self explanatory.

Original Message-----
From:
Sent: Sunday, June 22, 2008 6:39 PM
To: Answers Support
Subject: Your Message to Answers.com

Name:
Sent from Answers

I find your ad regarding McCain's age highly biased in favor of the
Democrats and insulting to all senior citizens.

You should be ashamed.


I love this response.

Thank you for contacting Answers.com Customer Support.

It would appear that you have Answers.com confused with someone else.
Answers.com doesn't have political ads.

Answers.com is an information portal, delivering comprehensive content
on four million topics. Content includes over 100 licensed titles from
leading publishers; original articles written by Answers.com's editorial
team; community-contributed articles from Wikipedia; and user-generated
questions & answers from WikiAnswers (wiki.answers.com). For a brief,
simple demonstration of how to get the most out of Answers.com, take our
two minute tour: http://www.answers.com/main/flash_demo.jsp .

Feel free to contact us if you have any further questions or comments
about Answers.com.

Sincerely yours,

Answers Customer Support
http://www.answers.com
The Answer Engine


My emailed reply was:

It would appear that you choose to not understand my complaint.

Specifically, your ad asks if the viewer wants to know John McCain's age.

That is making a political point in favor of Obama. It is a de facto political ad.

Plus, by bringing his age into question you imply that he is too old. That is an insult to senior citizens.

You know, there are probably a million different ways you could advertise your company.

Your choice shows us the bias.


I don't know which is more scary. That the responder knows what I am writing about, or that he doesn't.

Stay tuned chums, I'll send you his answer.... if he sends one.

Well, they seem concerned...here's the reply...


We appreciate your input, but it remains unclear to us exactly which advertisement you are referring to. We have consulted with our Ad Sales team, and checked all the network ads that appear on any relevant AnswerPage we could think of, but found no advertisement asking if the viewer wants to know John McCain’s age. Could you please send us the URL (Internet address) of the Answers.com page you're referring to? Answers.com pages always start "http://www.answers.com/..." or "http://wiki.answers.com/...." Alternatively, if you can remember exactly what phrase you looked up to reach this page, that might also help. Any other details could provide would be helpful.



If, on the other hand, you are referring to the WikiAnswers questions that appear on http://www.answers.com/topic/john-mccain, well, that’s just WikiAnswers. At the user-generated Q&A site http://Wiki.Answers.com, anyone can ask a question on any topic - in their own words - and get an answer written by members of the WikiAnswers community. If you clicked on that link (http://wiki.answers.com/Q/How_old_is_John_McCain), you would have found a simple, straight answer to a question that people are asking: 71. Similarly, if you were to ask WikiAnswers about Sen. McCain’s war injuries or purple heart, you would find answers to those too, though not as detailed (yet).


Note how they try and reframe the point....
Guess they run lots of ads about McCain's age... My response....

The ad I refer to was in the ......, the morning paper for said city for more than 50years.


And their answer was...

Thanks a lot for clarifying that for us. It looks like we were right the first time: you have Answers.com confused with someone else.

As we said, Jim, Answers.com is a website, not a newspaper. And if you’re referring to an ad that appeared in your local paper this week, well, that’s also somebody else, since we don’t advertise in newspapers. If you haven’t already lined your birdcage with it, take a look at that ad again and I’m sure you’ll find it doesn’t say “Answers.com”.

Nifty, eh??? My reply:

Since the ad was in the on line version of the ... it will be hard to line anything with it.

And the ad was, to be best of my memory, was for Answers.com.... It was an ad by asking the question and having a place to click on for the answer.

If someone is passing themselves off as you I would hope you would be concerned enough to investigate rather than try and fluff your way past it.


Have a nice weekend.


I doubt they will reply.






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